CID Connect
Your policy,
in your pocket.
CID Connect is the insured app for Commercial Insurance Direct — a mobile-friendly command center for everything that happens after you’re covered.
CID Connect is the insured app for Commercial Insurance Direct — a mobile-friendly command center for everything that happens after you’re covered.
Open Connect and see your active policy, premium, and key dates. Request a certificate of insurance and track it from received to sent. Save repeat certificate holders and reissue without starting over.
Ask “Am I covered?” with questions built for your trade. If your trade includes workers' comp, that policy sits in the same account. View documents, start a claim, and see renewal before it sneaks up.
Connect is how CID delivers on a promise traditional agencies often break: speed, clarity, and a record you control.
Commercial owners don’t need more jargon. They need proof for the landlord by five, a straight answer before they take the job, and a way to see what was sent and when. Connect is designed for that rhythm — self-service when you want speed, human support when you need judgment.
When you ask about coverage, Connect meets you in your world — not a one-size-fits-all template.
Liquor liability · Assault & battery · Events · Food service
Fall · Torch work · GC requirements · Post-install leaks
Water damage · Gas line · Mold · Property managers
Refrigerant · Electrical · CO claims · Commercial contracts
Member injury · Trainer liability · Franchise · Landlord COIs
Seven tools built for the service questions real commercial insureds actually have.
Carrier, policy number, premium, effective and expiration dates — visible the moment you open the app. Renewal alerts at 60 days. No inbox archaeology.
Submit a COI request from your phone and track it through Received → Generating → Sent. Download the issued PDF directly from the app.
Every certificate holder is saved from your past requests. Reissue to the same GC or property manager next month in one tap — no retyping the same address.
Pre-built scenarios for your trade plus open-ended coverage questions — answered in plain English from your actual policy. Ask before you say yes to the job.
Quote, bind, COIs, and claims in one chronological record. When someone asks when a certificate went out, the timeline has the answer.
Start a claim from your phone while details are fresh. Pull dec pages and policy documents when the bank, GC, or auditor asks — no forwarding old emails.
See your expiration date in the app. Renewal alerts at 60 days. Shop and compare before the deadline, not after a lapse notice.
Coverage chat and in-app tools provide general guidance based on your policy information. They are not legal advice and do not guarantee claim payment. For binding decisions — signing a lease, taking on a new scope of work, responding to a claim — confirm with your carrier or a licensed representative.
CID Connect works like a native app on any phone. If you’re a CID insured, sign in with the account tied to your policy. New to CID? Start with a quote for your trade — once you’re bound, your policy and service tools live here.