CID Connect
Your policy,
in your pocket.
CID Connect is the insured app for Commercial Insurance Direct — a mobile-friendly command center for everything that happens after you’re covered.
CID Connect is the insured app for Commercial Insurance Direct — a mobile-friendly command center for everything that happens after you’re covered.
Open Connect and see your active policy, carrier, premium, and key dates. Request a certificate of insurance and track it from received to sent. Save repeat certificate holders and reissue with one tap.
Ask “Am I covered?” with scenarios built for your trade — bar, roofer, plumber, HVAC, fitness, and more. View documents, file claims, and stay ahead of renewal without digging through inbox threads.
Connect is how CID delivers on a promise traditional agencies often break: speed, clarity, and a record you control.
Commercial owners don’t need more jargon. They need proof for the landlord by five, a straight answer before they take the job, and a way to see what was sent and when. Connect is designed for that rhythm — self-service when you want speed, human support when you need judgment.
When you ask about coverage, Connect meets you in your world — not a one-size-fits-all template.
Liquor liability · Assault & battery · Events · Food service
Fall · Torch work · GC requirements · Post-install leaks
Water damage · Gas line · Mold · Property managers
Refrigerant · Electrical · CO claims · Commercial contracts
Member injury · Trainer liability · Franchise · Landlord COIs
Seven tools built for the service questions real commercial insureds actually have.
Carrier, policy number, premium, effective and expiration dates — visible the moment you open the app. Renewal alerts at 60 days. No inbox archaeology.
Submit a COI request from your phone and track it through Received → Generating → Sent. Download the issued PDF directly from the app.
Every certificate holder is saved from your past requests. Reissue to the same GC or property manager next month in one tap — no retyping the same address.
Pre-built scenarios for your trade plus open-ended coverage questions — answered in plain English from your actual policy. Ask before you say yes to the job.
Quote, bind, COIs, and claims in one chronological record. When someone asks “when did you send that certificate?” — you know in ten seconds.
Start a claim from your phone while details are fresh. Pull dec pages and policy documents when the bank, GC, or auditor asks — no forwarding old emails.
See your expiration date in the app. Renewal alerts at 60 days. Shop and compare before the deadline, not after a lapse notice.
Coverage chat and in-app tools provide general guidance based on your policy information. They are not legal advice and do not guarantee claim payment. For binding decisions — signing a lease, taking on a new scope of work, responding to a claim — confirm with your carrier or a licensed representative.
CID Connect works like a native app on any phone. If you’re a CID insured, sign in with the account tied to your policy. New to CID? Start with a quote for your trade — once you’re bound, your policy and service tools live here.